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Hello, I assume you've hit our IP filters. Signups are currently blocked from countries that have shown a high level of abuse in recent months. Unfortunately, there is no way to manually create an account for you.

Hello, I'm afraid it does look as though that has been terminated. No files can be recovered of any time, sorry. If you're still interested in hosting, you should be able to add a new account to your client account at the account panel.

Ahh. I've just realised what this is! There have been some custom zone issues on Boru since the last upgrade. For some reason, not all of the accounts were updated to the new IP address. I'll escalate this ticket, and an administrator should manually make the change in the backend. Sorry for the...

Hello, I have unsuspended your account. I see you have Wordpress. I'd disable any plugins you have, and enable them one by one with a few days gap between each. You should be able to see which one may be causing the issue then. Wordpress plugins are known to trigger HRU. For more information...

Hello, I've just logged into my test account's cPanel on your server with no issues. Can you confirm that the issue persists?

Hello, It appears as though your account has been terminated, after the 2 week waiting period. There is no way to recover any account data, as you are responsible for your own backups. What was the cPanel username, and we can do some more digging?

Escalated. Doesn't seem to have gone through at all.

Hello, Your server's cPanel opens fine for me. Please confirm you're using the URL: https://stoli.x10hosting.com:2083/

Hello, I will get our head of terminations to explain exactly what's happened, however, even if you HAVE been hacked, you are still responsible for the security of your account.

Hello. Please complete the whole form. Please paste the following text in (do not omit any; paste the whole form), filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

Hello, I don't understand the question (I did translate it). Everything seems to be fine with your account.

Hello, Your account is not suspended.

Hello, Are the nameservers correctly set on that domain? They don't appear to be pointing to: ns1.x10hosting.com ns2.x10hosting.com

For future reference, support is only given in English. That's if you actually want support, and aren't going to spam. Translation of OP: Welcome to hit iHabno! iHabno is a Norwegian fansite associated the interactive and visual internettspillet Habno. On iHabno you can participate and become a...

Hello, I've just tested your site. It loads fine. Please clear your browser cache and try again. I also tested MySQL. Also working fine. :)

Hello, I can assure you, your server has not disappeared overnight. Please use this link: https://starka.x10hosting.com:2083/ Loaded fine for me about 10 seconds ago.

Hello, If there was a ban, you wouldn't even get to your site's directory listing. Fantastico doesn't work properly at the moment. If you want me to install Wordpress for you, I'd be happy to. Just say the word. Summary: site loads fine. MySQL is fine (test script confirmed). IP not banned.

That domain seems to work normally, even though you got the error. Wait up to 72 hours for the default page to clear, and if it's still not working, post back and we can investigate further. It appears as though the domain has been added, it's just not in the system, so you can't see it.

Hello, What did you change your domain name to then, if it's not the co.cc?

Yes, looks like your server is having a moment to itself.... Just the two files you've described so far. I'll send an email to the address linked to your account. i***********@g****.***