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  1. stpvoice

    Cannot login to cPanel

    Hello, Are you at work/school? Sometimes if you use a proxy you can't connect to non-standard ports.
  2. stpvoice

    Problem with CPanel

    Hello, Your server appears to be working correctly.
  3. stpvoice

    do not get any new password email to my gmail account

    Hello, Have you checked your spam/junk mail folder?
  4. stpvoice

    Help please

    This is irrelevant. We have no way to override the ban.
  5. stpvoice

    I want to close my account and quit your services

    Hello, Please fill the whole form in, including the X in the brackets. That means everything the the quote box. You'll need to copy and paste.
  6. stpvoice

    Unable to delete addon domain.

    Escalated for manual deletion.
  7. stpvoice

    I want to close my account and quit your services

    Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:
  8. stpvoice

    Suspension

    Once again, I can see your site with no issues. Please clear your browser cache and flush your DNS, then try again.
  9. stpvoice

    Suspension

    Okay. I have unsuspended your account. You have 24 hours to fix the problem.
  10. stpvoice

    .htaccess problem

    Hello, Please insert "RewriteBase /" into the code (without quotes) on a new line after RewriteEngine On. Like this:
  11. stpvoice

    Suspension

    Bonjour, Tout ce que vous avez à dire, c'est que vous êtes d'accord pour supprimer les photos. Acceptez-vous de cela? Répondez oui ou non.
  12. stpvoice

    Suspension

    Hello, Support is only officially given in Spanish or English. Surely you can drop it into a translator? Like this...... Bonjour, J'ai trouvé quelques images pour adultes sur votre site. Comme il avait seulement un couple, si vous acceptez de les retirer dans les 24 heures, vous pouvez avoir...
  13. stpvoice

    The server from my MySQL database is offline! Help me please.

    Please do not open multiple threads about the same issue. If you don't get any replies, it's usually because people don't know the answer. We're not supposed to speculate wildly. Would you mind rephrasing your question? I don't quite understand what the problem is.
  14. stpvoice

    Suspension

    Hello, I found a couple of adult images on your site. As it was only a couple, if you agree to remove them within 24 hours, you can have your account back. Please indicate clearly if you agree to do this or not.
  15. stpvoice

    Internal Server Error

    That also loads with no issues. Good spot. I just need to check the policy.
  16. stpvoice

    Unsuspend: High resource usage chat.

    Hello, Your account is suspended for having a chat script using a lot of resources. Unless you agree to remove the script or upgrade to premium immediately, your account will remain suspended. Thanks.
  17. stpvoice

    http://itcommunity.x10.mx/

    Hello, My test site on your server (starka) loads fine at the moment. Please verify that your directory permissions are set to 755 and files to 644. Also, please post the contents of any .htaccess files you may have.
  18. stpvoice

    Access denied - MySQL PHP connection

    Okay. Thanks for that. I'm going to escalate this for an admin to sort out, as there should be more entries there, but can't be added from the frontend because of restrictions. Thank you for your co-operation. :)
  19. stpvoice

    Access denied - MySQL PHP connection

    Yes, you should be able to use php/MySQL. Just to confirm, there should be a table with 2 columns. One with "Access Hosts" and the other with a remove button. Could you just tell us what's in the rows, if any? It'll be numbers like 11.22.33.% etc.
  20. stpvoice

    Internal Server Error

    Hello, I can load your site with no issues at this time. It shows some kind of countdown clock. If you're still getting the Error, please clear your browser cache and flush your DNS, then try again. :)
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