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Hello, As I understand it, your server is still officially under maintenance, as per the news thread here: http://x10hosting.com/forums/news-announcements/153127-chopin-server-migration-information-thread.html I suggest you wait until an official announcement is made saying everything should...

Hello, I can load all of your sites with no issues. Are you still experiencing the issue? If so, please clear your browser cache, flush your DNS, then try again.

Hello, I have unsuspended your account as the system now appears to be working.

Hello, I have unsuspended your account as the system now appears to be working.

Hello, I assume you mean that it's not accepting your password? Please see: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password for instructions on how to reset your password.

Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

Hello, Our system which deals with suspensions is not working correctly at the moment, which explains your errors. I've tried to unsuspend you manually via our management system, but that gives an error too, whereas it would usually instantly unsuspend you. All we can say at this stage is keep...

What I'll do is escalate the ticket so someone more senior can deal with it. Premium isn't my area of expertise I'm afraid, as I'd love to help you. Sorry. :)

No problem. :)

To be completely honest with you, I have no idea. I don't usually deal with premium as I'm mainly based here in free support. I'm sure someone will spot this thread and let you know, though. Premium users have a different support area, as we're too slow in here to treat you for what you pay...

We only ban accounts which break the terms of service. x10 is free, no hidden costs.

1) Should not be long at all. Premium users get priority support and staffing. 2) No, either will work. 3) Yes! Someone can transfer everything for you. Just say the word.

In fairness, it is a free service. If you want a much higher data cap etc on databases and what not, you'd need a premium service. Considering you get unmetered disk space and bandwidth for FREE, it's quite a good deal. It doesn't say anywhere that everything is unlimited. Where have you seen...

I can access your site with no issues, but the homepage is just a blank directory listing. Please follow the following steps in order, do not miss any: •Clear your browser cache •Flush your DNS •Close your browser •Reopen browser, and clear cache again •Flush DNS again Thanks.

Please paste the following text in, filling in all of the relevant details, and someone will then set your account for deletion after a 14 day waiting period:

Hello As your databases are in phpMA, then there is no immediate cause for alarm. It looks as though some of the links between the server and cPanel have been broken due to IP changes etc. The information thread here does state that there could be a few further issues. I recommend you wait...

Hello, What exactly is the problem you are experiencing? Is your site gone, or are you getting the default web page CGI?

Not sure. I'll see if I can get someone to take a look..... It's possible this is related to maintenance on your server today. You may find the problem resolves itself in an hour or two. Edit: Do they show in phpMyAdmin?

Hello, Please follow these steps in the order they are listed to help clear the error. I can access your site fine, so that means it's a cache or DNS issue. Don't miss any steps. It just helps to ensure nothing slips through the net. If you're on vista/win7, try running cmd as administrator...

Hello, Your server has undergone major upgrades today, to which this is probably related. Please see this thread for updates: http://x10hosting.com/forums/news-announcements/153127-chopin-server-migration-information-thread.html It should be okay now for the most part.