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You are not suspended, that's why there are no suspensions in the account panel.

Okay. Please try resetting your password, as I said in my last post.

A minimum of 14 from the date of suspension.

It is probably not the server at fault, however I can browse all pages of your site fine, and I've tried all of the home links. If possible could you please post the URL you're trying to access at the time it throws the error. You may also have already tried, but sometimes defaultwebpage errors...

Hi, The name servers are: ns1.x10hosting.com ns2.x10hosting.com As for the cPanel issue, please try http://boru.x10hosting.com:2082 .

Hi there, Just to confirm, are you attempting to log in to: http://starka.x10hosting.com:2083 or http://starka.x10hosting.com:2082 ? If not, please try resetting your password as per these instructions: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

Hi, You should enter the account information manually. I could never get the autoconfig file to work for me. :) Please see: http://x10hosting.com/wiki/FTP

Hi there, I can see your site fine. Please flush your DNS and clear your browser cache, then try again.

Hi, Please read the terms of service carefully. That should answer your question. http://x10hosting.com/terms

Hi, Please follow the instructions at: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

Hello, Please see: http://x10hosting.com/wiki/Defaultwebpage.cgi

You can check at the account panel in future: https://x10hosting.com/control/login.php

It is suspended due to high resource usage. I have unsuspended it for you.

Hi, Your account is unsuspended. Something is obviously pushing the resource usage up too high. You may want to consider Prime, which doubles the allowable resources for you. http://x10hosting.com/prime-membership

Hi there, Your account has been suspended for use of a chat box. This is a zero tolerance suspension, so your account is permanently suspended. The only way to recover your files is to upgrade to Illuminated or Premium, where chat boxes are allowed.

It's not suspicion, it's fact. You will remain suspended.

I agree, but we'd have to make sure the button wouldn't wipe a suspension. :/

:) Nice to hear some positive feedback.

Before I ask an admin to check the logs, are you 100% sure that you did not intentionally upload malware? Just so we're on the same page. :)

You are suspended permanently for having a chat box on your account. Chat boxes are not permitted on free, but are allowed on Illuminated and Premium. If you want your site back, you'll need to upgrade so the account can be transferred.