Search results

As gsonline points out, if your account was moved to premium hosting from free, it's most likely a matter of dns wrongly being pointed to your free account after the account was moved from old lotus to new lotus. This is something very easy to sort in that case, just a matter of pointing the...

Are you trying to login with your forum or your cPanel details? If you tried with forum details, can you please try with the cPanel details?

Hello, All sites hosted here must be available in English, Spanish or French, which means that if you want to have the site in chinese you must provide a full translation of your site into one of those languages.

Hello, As long as you stay within the TOS it can be done on a VPS. However we do not support any third party installation, configuration or troubleshooting. All VPS's are unmanaged, which means that all we support is getting it online, and keeping it online. Additional software other then one...

Hello, If you get that IP, it does indeed seem like your account has moved, that said it is not entirely certain that all accounts are moved yet, even so they are likely not all moved yet. This means that during the time of transfers there will be high stress on the servers, both the new and...

making changes to a server, such as changing main domain, that is currently being migrated can cause some issues, mainly as the account can be package for move before you do that change. Which means that once your account becomes active on the new server it is reverted back to the old domain.

yes, this affects all free servers.

Hello, For information about what is going in please see: http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html

A more extensive explanation, and a rough time frame, can be found in this thread: http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html

Seem to have emerged with the move to Chicago and new servers/IP, as carl6969 says, nothing to worry about. I will alert Corey to it, so he can look into it and sort it out. Though that'll be a few hours from now at least.

I have been around a while as well using free hosting (although I currently do not use a free account) and I recall there being 2 major changes causing issues like this in the time I have been around (bit over 2 yrs), one of which did involve the move to the Dallas data center we are now leaving...

mail() will be enabled again when maintenance is completed. It is currently disabled to relieve the servers of stress.

For paid accounts, please refer to the client area at clients.x10hosting.com for information and support. Your account is up and operational. Next due date would be 18th of April, you should get an invoice in your mail soon if you haven't already

the last announcement at http://x10hosting.com/forums/news-announcements/115601-updates-upgrades-etc.html speaks of mid next week. I do not hold any more information about that about the progress. Though your site and databases may come and go a couple times during that process.

Most likely it is not deleted, just indicates that cPanel can not see the database due to database server being down. Which would also be why you can not create a new database. Database(s) should return once the database server and cPanel speaks with each other again, which at the latest should...

I have ran a small site of my computer (only have one and I use that for other things as well), windows system. ADSL connection, round 1mb up speed. I found it fairly easy to set up with mysql and php. Never got apache to work though so I did chose abyss webserver (free for use in the light...

you need to have patient, note that not all have access to upgrade your account package, and with the upgrades going on it is not even certain it can be done, due to server being unresponsive. And no, I am not able to do it from where I am now (school). Also you should be aware that bumping a...

There is no known ETA, only thing we can say is that the whole process should be done by mid next week if all goes well. During the progress your site may be up and down a few times.

Your account is not suspended. Problems that you seen might be related to the move to a new DC. If it was suspended there'd be a page saying account suspended, and not just a few things not working.

support.x10hosting.com is not used to access support, you will have access to your tickets through account panel. Currently all support is done through the forums.