Search results

  1. E

    requesting unsuspension

    Service is restored. However, you have 24 hours to remove the domain in question or this will happen again.
  2. E

    Network Blocklisted

    You should now have access.
  3. E

    Internal error. Please refresh the page and try again.

    This should now be resolved.
  4. E

    I can't access cPanel

    We have unblocked the IP if you can re-attempt.
  5. E

    "Database connection failed: SQLSTATE[HY000] [1040] Too many connections..."

    This should now be resolved.
  6. E

    I am blocked from accessing cPanel

    You should now have access.
  7. E

    500 | Internal Server Error

    This should now be resolved.
  8. E

    "Error during unsuspension"

    Can you re-attempt this for me?
  9. E

    requesting unsuspension

    This would conflict and I believe you have your DNS mixed up. You will require the mail.domainname.com via your MX and DNS records or email services will not work at all. We do not allow subdomains under the term " mail " as this is utilized and very uncommon to be used for any legit purposes.
  10. E

    requesting unsuspension

    Please access the service now and remove the domain. If this is not removed within 24-48 hours the service may auto-suspend again.
  11. E

    requesting unsuspension

    You attempted to upload and utilize malicious script regarding webshell attacks.
  12. E

    I can't access cPanel

    Can you kindly sign into your dashboard using the network that is having issues or reply back to this post using that network as I can not see any indication of an IP block on our end using the previous IP's we have on file.
  13. E

    SSL Certificate activation for my site

    This has now been enabled for you.
  14. E

    requesting unsuspension

    The domain mailer.com is not showing as an actual valid domain. If you own this domain can you change your NS ( namesevers) to ours ns1.x10hosting.com . Once this is changed let us know so we can validate the domains usage.
  15. E

    Request to cancel a service

    Your package has been cancelled and downgraded back to Free. Please also make sure all subscriptions via your PayPal account are cancelled on your end regarding this service.
  16. E

    Request to Reactivate Hosting Account

    This domain has been allowed. It will be monitored for content however so please make sure the domain is hosting material suitable for our TOS and AUP.
  17. E

    Service Restoration Request at ElementFx.com

    You have still not accessed your client dashboard : https://x10hosting.com/panel/ Since July of this year. We have again restored service. Can you please make sure you access the above panel to prevent this from happening again? please allow up to 2 hours after this post update for the DNS and...
  18. E

    Account and in- and outgoing mail servers

    i can see from our logs you are using the wrong details for SMTP sending. You will need to recheck your email settings you are using on your local client vs the password and information you setup via your DirectAdmin panel.
  19. E

    requesting unsuspension

    We have approved this domain name. Please allow 2-3 hours after this update for all systems to reflect the changes and the server to be active again.
  20. E

    Storage increase

    Storage has been increased.
Top