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  1. E

    Can't access my site

    I am not sure why you keep changing this DNS record. This is for our server to provide proper DNS to show your domain. DO NOT change this back.
  2. E

    Can't access my site

    Your DNS records are pointing to a T-Mobile IP address. Can you confirm if you made this changes? I do not see your IP blocked on our side to access this panel. I have updated the DNS on our end to point correctly to your site and can see the domain loading at this time.
  3. E

    Domain name suspended

    We have allowed this domain. Please allow up to 2 hours after this post for the systems to fully sync and service to show active on your end.
  4. E

    Request to Restore Inactive Service

    You should see this restored at this time. In the future please make sure you are accessing your account each month
  5. E

    Requesting Unsuspension of gethawkins.com

    We can see this is now active
  6. E

    IP block

    This should be resolved
  7. E

    Account Reinstatement Request.

    As mentioned in your secondary ticket there is no account actions on this account. You may be using more than one account which is against our TOS>
  8. E

    Request to Reactivate My Inactive x10Hosting Account

    We can see you already created a new account roughly ~30 days. Our system will not allow us to restore an account with an active account already available.
  9. E

    requesting unsuspension

    We see no block on your hosting service attached to this forum account. Your service is active and we see no suspensions for domain names existed. I can confirm this happened on a secondary account you may have which is against our TOS.
  10. E

    How did I get my domain suspended???

    The domain is not allowed on our services. Do you have a new domain we can switch this to for you?
  11. E

    I need my account suspension removed

    You should see service login available now. Please allow up to 1 hour after this reply for the systems to sync.
  12. E

    login hosting control cpanel

    We have resynced the account can you allow 1-2 hours after this post for the all local DNS to update and reflect this change?
  13. E

    My service is pending

    I can see this is active at this time.
  14. E

    service in inactive states

    I can see this is active at this time.
  15. E

    requesting unsuspension

    I have allowed this domain name. Please wait 1-2 hours for our backend to sync this change to see the account active again.
  16. E

    Node JS Support?

    Our low cost premium service does allow this!
  17. E

    Requesting more storage please

    I have increased your space at this time!
  18. E

    I want to reset All direct admin settings

    PHP settings can be changed back to default using the Select PHP version module.
  19. E

    Urgent Request for Increased Disk Space to Resolve Website Issues

    I have increased your space based on this request
  20. E

    More disc space

    I have removed tmp files on your account and see your usage is much better now not even 50%.
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