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You can see the reason for your suspension by logging into the account panel at https://x10hosting.com/panel

external SMTP connections are not allowed.

Hello, There is not much that can be done aside from waiting for the limit to be reset. All you can do is change the ACME Provider setting from Let's Encrypt to ZeroSSL. If you still get the same error, than all you can do is wait.

Check the error logs

You would need to look at your site configuration in Wordpress.

This error is generally a client side error, I can currently reach x15 without issue. https://www.thesslstore.com/blog/fix-err-ssl-protocol-error/

Logging into your account panel informs you of the reason of your suspension, https://x10hosting.com/panel

You are in violation of the terms of service, 1 account per person.

This is not a multiple account error. This error indicates you are using VPN. Disable it and try again, please post the new error code if you get another error.

Refer to the server error logs or temporarily enable display_errors as they can shed some more light as towards why there is an issue

For a service to be terminated, it would mean you haven’t signed into this panel for 60+ days. I also wouldn't solely rely on the email to remind you. Please wait while your request is reviewed.

VPNs are prohibited. Please disable the VPN and try again. If you get a new error code after disabling VPN, please provide the new error code.

If going to x10premium and opting for migration, x10 will move everything for you to the premium server. The hosting address would change due to you being on a different server after migration.

This looks like a coding issue in your file, the line that makes that request, that needs to be changed to https, not sure why your script is trying to talk to the hosting control panel though. EDIT: Looks like the problem is in line 1 of your firebase.js file. import firebaseConfig from...

You can see the reason for your suspension by logging into your account panel at https://x10hosting.com/panel

Direct remote access to MySQL is prohibited of free hosting.

So just to clarify, if you manually log into x13 using your credentials, it’s fine. You just can’t do the one click login from the x10 panel. Correct?

Sending through any mail server that is not the server your account is on is not allowed.

External SMTP is not allowed. Can only use localhost.

That can be done via the Domain Pointers feature in the hosting control panel. Account Manager > Domain Pointers