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Hi, Your website was automatically suspended for inactivity. It looks like you have already unsuspended yourself from your control panel. ;) Thank you,

Hi, Your website is loading fine here. Are you still seeing this issue? What error message are you receiving? :) Thank you,

Hi, There is a cancellation request active for your account, so unfortunately, I can't check this. If you have a link to the page that isn't working, please let me know. As a side note, please don't be rude to community members trying to help you.

Hi, The best way of uploading many files is through FTP. Please read this article for more information: http://x10hosting.com/support/guides/uploading-files#connecting-to-ftp Thank you,

Hi, Your domain name has been changed. :) Thank you,

Hi, There is no hosting account attached to the forum account "Assassin-Wizard". Please ensure you are posting from the correct forum account. You can link your accounts by going to "Support" in the top right of cPanel. Thank you,

Hi, On our free hosting servers, we use mod_security to help protect our customers' websites (from spam bots and common attacks). Your request is automatically being blocked by mod_security, because it looks suspicious. This might be happening because you could be submitting some unexpected...

Hi, This is probably happening because your account has hit the inode limit, which is 50,000. This is the maximum number of files and directories that can be stored on your account. It looks like you have over 46,000 files in a directory named "logs". Please consider removing this directory...

Hi, The file at /public_html/ow_userfiles/.htaccess has the "All" option on the very first line. Options All -Indexes Please remove the "All" option from this file, and try again. You can edit this file with the cPanel File Manager, or through FTP. Thank you,

Hi, Although there isn't an automatic way of changing your main domain name, we can change your domain name for you. Would you like me to change your domain to 3dfishworld.x10host.com? :) Thank you,

Hi, Yes, you can change Roundcube's time zone. After signing in to Roundcube, please go to "Settings" in the top right, and choose "Preferences". Under "User Interface", there is a dropdown for the current time zone. ;) Thank you,

Hi stgeorge, Sorry to hear you are having issues. Please could you clarify your problem? Is this an issue in the cPanel File Manager when extracting a file, or have I misunderstood? :) Thank you,

Hi ferguso2, From your control panel, please go to "Email Accounts", and choose "Configure Mail Client". Please use the details under "Secure SSL/TLS Settings" to set up Mail with your email account. :) Thank you,

Hi, You can request for unmetered disk space once you have used 50% of your current disk space limit. You are currently using 115MB (out of a maximum of 512MB). Thank you,

Hi, A 503 error usually means that WordPress took too long to respond to a request. This might be caused by a plugin, or some kind of connection to another server. ;) Thank you,

Hi, We recently made some changes to the options we allow in .htaccess files. Please remove the "ExecCGI" option from /public_html/.htaccess. For more information, please see this thread. :) Thank you,

Hi, I'm sorry, but unfortunately we cannot recover data for accounts that have been terminated. Thank you,

Hi, We block connections to Steam's API, and any scripts that connect to Steam will time out. This might be why you are seeing the 503 errors. Thank you,

Hi, Yes, we can change your main domain name for you. What would you like it to be changed for? It can must be a subdomain of .x10host.com, .x10.mx, .x10.bz, .elementfx.com or .pcriot.com. :) Thank you,

Hi, We recently made some changes to the options we allow in .htaccess files. The file /public_html/weather/.htaccess has the "All" option set, which has recently been disallowed. Please edit this file, and remove the "All" option. You can edit this file from your cPanel File Manager, or...