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Hi, What issue are you having with your Elgg installation? We run Apache with mod_rewrite enabled, PHP 5.5, and MySQL 5. I can't see any problems with the requirements you provided. Thank you,

Hi, To set MX Entries, you would need to switch to our cPanel x3 theme. Please click "Switch Theme" in the top right, and choose "Switch to cPanel x3". On your cPanel home page, there will be an icon for MX Entries. ;) Thank you,

Hello, Although we haven't offered .x10hosting.com domains in a long time, you can sign up for .x10host.com domains. It looks like eureka.x10host.com is already taken by an active account. ;) Thank you,

Hello, The database credentials in your "wp-config.php" file are incorrect. Please ensure your configuration matches your database's credentials. :) Thank you,

Hi, What domain are you trying to claim? :) Thank you,

Hi Mimi, I'm not so sure where you are seeing this. Please could you provide me with a screenshot? Thank you,

Hello theninj2, I'm sorry for the delay. Your account was suspended because a suspicious file was uploaded to your account. In your dispute, a staff member asked for an explanation as to where the file came from. The dispute was closed after no reply was received, and there are no known issues...

Hi, The system automatically suspends your account based on the last date you successfully logged in, which is 9th July. I have unsuspended your account, but it will be suspended again automatically if you do not sign in to your control panel. Are you still having problems signing in? It...

Hi indigent, Your website was suspended for 31 days of inactivity, and subsequently terminated after a further 21 days. Although Prime upgrades remove the inactivity requirement, it looks like your Prime membership expired on 29th October 2013. Have you purchased an account upgrade since then...

Hi, On our free hosting service, files exceeding 10MB are automatically removed by the server. Since we are a website hosting company, this rule is in place to stop those who use the service for file sharing. I would recommend you store your games externally, and then link to them from your...

Hi, Your account has been upgraded for unmetered disk space. :) Thank you,

Hi evzwnaras67, I can't find a hosting account linked to your forum account. Please could you request extra disk space from the forum account associated with your hosting account? You can do this by clicking "Support" in the top right of cPanel. :) Thank you,

Hi, I'm sorry for the trouble. Since our hosting service is completely free, we have an "inactivity policy" to prevent unused, old accounts from consuming resources on our servers. This policy allows us to continue to provide our free hosting services, and several other hosting companies have...

Hi Mimi, Yes, you can use the "New File" icon to create it, since it looks like you don't have .htaccess file already. Once you have made your .htaccess file, you can then select it, and choose the "Code Edit" button at the top. Once you have pasted the line inside, just click "Save changes"...

Hi, I am very sorry for the delay. I have corrected the corrupted DNS entry, and I have also added your domain as a Parked Domain on your account. Your site now appears to be loading. :) Thank you,

Hi, This might be due to server-side caching. Please could you disable Varnish caching, and try again? :) https://x10hosting.com/support/general/varnish-cache Thank you,

Hi, Although this should not be a problem, please try disabling Varnish caching if you do run into that issue. ;) Thank you,

Hi, You can cancel your x10Hosting account by going to "Settings" and clicking "Delete Account" in cPanel. Please see this article for more information. We do not delete forum accounts. ;) Thank you,

Hi, Since you are now on x10Premium, please could you try signing in at this URL instead? https://clients.x10premium.com/ Thank you,

Hi, I have upgraded your disk space to unmetered. However, please remember that photo and video galleries are still limited to 512MB. ;) Your disk space can be seen from the cPanel x3 theme, rather than the x10Hosting Basic theme. Please click the "Switch Theme" button in the top right of...