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You should see this active. Please note the service was active and this was only a bug within our dashboard backend UI. The domain and control panel should have remained live during this time.

I see this service is active.

You should see service restored in the next 1 hour.

You have no active services attached to this forum account.

I have provided a one time restore for your account that was recently removed. Please allow around an hour for the DNS and service to fully update However, please note " I missed the deactivation day by a couple of days" is not fully correct as our system shows the last time you accessed your...

I do apologize but the account in your screenshot was removed in 2023. The newer account was the one that was recently terminated. That said, I have provided a one time restore for you on the secondary account that was recently removed. However, please note " I missed the deactivation day...

We recommend not relying on the email to alert you. Please monitor and stay active on your dashboard to make sure the account remains in good standig.

Your main domain is not using our DNS for hosting. You will need to reach out to the provider / owner of the domain and make sure the site and DNS records are pointing correctly

You should see service restored. Please note this was restored via a one time courtesy in the future this may not be possible to restore.

As stated before you are required to access service once every 30 days. We can see your last access before this request was almost 90 days ago. However, at this time as a one time courtesy for being a long term user I have restored service. Please allow up to an hour for this to be completed.

Service is active and online. However, you must access your client dashboard one more time to prevent this from being fully removed. Please note you also must access your dashboard as indicated in the emails sent at least once every 30 days.

At this time you will need to unsuspend your s service via your dashboard as indicated above. If you come across issues doing this please let us know.

We can see you may have already created a new service since we can only have one service per account we may not be able to restore anything to this newer one.

What error did you receive when attempting to readd the .x10host domain?

You should have access to the files and domain if you can now load the site previously stated

I can confirm there is no IP block on your most recent IP logs. Can you confirm if you can access this URL at this time : https://x12.x10hosting.com:2222/ As for restoring the service back to that point I will have to check with our backend team.

You should see service restored and access granted.

You should see this marked as active. Please note this account has been active and online but the dashboard was incorrectly stating it was in a suspended state.

You indeed are over your limit space and the domains file are still in place. You would need to re-add the original domain to your service as this is the one assigned when you signed up. You should be able to do this under the domain management section.

This is happening because your account is already active and not suspended. > THIS KEEPS HAPENING OVER AND OVER, PLEASE HELP. THANKS IN ADVANCE The underlying reason is due to not accessing your service within the 30 day limit. I have manually marked the account as active and you should see...