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Can you please try changing your password? https://x10hosting.com/sso/login/forgotten If this last step doesn't work, we will have to get an admin involved.

Your website was hacked. Please log in to your DirectAdmin and delete your files and databases, as they are probably compromised. Change your x10 password, your FTP passwords, your database passwords, and your email passwords. Make sure that when you install software, that you keep it up to...

Please try again now.

I suspended your account, then un-suspended it, so you may get an additional email. Did that work?

Please see the sticky, right at the top of this forum. https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ I'm requesting admin assistance.

I spoke to an admin last night and the issue looked like it was resolved. Do you still have an issue today?

It should be resolved. Please try clearing your cache if you see anything weird.

Issue tracking thread: https://x10hosting.com/community/threads/an-error-has-occurred-processing-your-request.208256/

Issue tracking thread: https://x10hosting.com/community/threads/an-error-has-occurred-processing-your-request.208256/

Update Log 21:00 server time - Issue reported to administrators. Waiting for update 22:00 server time - Administrators applied fix. Back online Sometime in the past several hours today, some users are noticing that they cannot log in to the SSO page to manage their account. The admin team is...

I'm requesting an admin look into this. I'm creating a sticky to track the issue.

I'm unaware of this issue happening before today. At the time of this post, I cannot login to the SSO. I'll post an update when I have more information.

It looks like the SSO is not letting me log in either at this time. I'll notify the admin team.

I believe you are seeing this issue: https://x10hosting.com/community/threads/an-error-has-occurred-processing-your-request.208256/

Please see the sticky right at the top of this forum. https://x10hosting.com/community/threads/apache-is-functioning-normally.208159/ I'm requesting admin assistance.

Requesting admin assistance for your issue.

Your account appears to be normal, except you're missing an extension for PHP that your software requires. Log in to DirectAdmin (https://x10hosting.com/sso/main) and then extras -> PHP Version. Make sure that use a version of PHP and a MySQL extension that work with your software. Please note...

Once your account is deleted, there's no going back. Your files and databases, emails, etc. etc. will be gone forever and will not be restored. That being said, the user you are using on this forum has no account. Your IP address matches a recent login to the account hosting the website you...

You'll have to make sure all of your internal links do not specify https or specifically do specify http. Or, you can force this to happen with .htaccess. I'll do the old fashioned way first: <a href="https://mywebsite.example/somepage.html> <!-- bad --> <a href="somepage.html"> <!-- good -->...

I will request an admin investigate. In the meanwhile, please don't resort to VPNs, TOR, or etc. as those can lead additional blocks and bans if they are detected.