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  1. garrettroyce

    Domain

    It works correctly for me. Try clearing your cache, then DNS cache if that fails. I would go to your panel here: http://x10hosting.com/panel.php?modifyaccount And change your main domain to your .com instead of .x10hosting.com Also, it looks as if you don't have your IPB set up correctly. It...
  2. garrettroyce

    CPanel and Mysql down--email too

    If you are on a paid server you should be using the premium support system and not the free support system ;) http://clients.x10hosting.com If you are going to put a new ticket in there, let me know and I will not put this ticket into the system.
  3. garrettroyce

    help me, please!

    It appears that illegal software was detected on your hosting account. Your account is now irrevocably suspended, I'm afraid. Unless we were mistaken and you have paid $300 USD for VBulletin and it is fully licensed, you may no longer use X10's services.
  4. garrettroyce

    Account suspended, plz help!

    I will request a staff member assist you on this issue. All CMS systems seem to use a lot of resources. If they run over 240 seconds per hour or use over 25% of the server's CPU, they will get you suspended. The updater scripts seem to be even more heavy. If you have any modules that you...
  5. garrettroyce

    Trouble Registering

    I will ask a staff member assist you with this issue.
  6. garrettroyce

    Inactivity

    You can create a new hosting account at any time. Please use the same forum account and do not create a new one when it asks you. Step 4, I believe.
  7. garrettroyce

    /path/to/php

    Edit: The right answer is /usr/local/bin/php :D
  8. garrettroyce

    Front Page... can't get my site to show up.

    All files that are viewable must be in the folder public_html, there is no alternative . If your CPanel File manager does not show that the public_html and www folders exist, create new folders 'public_html' and 'www' which will be converted automatically to what it should be. Then copy all your...
  9. garrettroyce

    Did not get diskspace upgrade

    I will request a staff member to look into this.
  10. garrettroyce

    can´t login cPanel

    I show that the CPanel user linton was created and should be working correctly. If you can't log in to your CPanel, please post back here: Here is the link to your CPanel http://ltnfrn.x10hosting.com/cpanel
  11. garrettroyce

    website error

    Did you delete the original template? It sounds like it was removed. You should probably just reinstall Joomla. If that template causes a problem again, I wouldn't install it :P
  12. garrettroyce

    Game: Team A Vs. Team B

    650
  13. garrettroyce

    Help Please

    Your site is not set up correctly at CO.CC These are the nameservers listed: They should be: You will have to log into your CO.CC account and change it.
  14. garrettroyce

    Help!!!!!!!

    You do not have a hosting account. If you know your CPanel login, I can try to find if the account is misplaced, but more than likely it was deleted for inactivity. Accounts that have been inactive (no forum logins) for more than 41 days are deleted.
  15. garrettroyce

    Please could someone answer my support ticket

    Only staff can see open tickets. If you need assistance, you will need to do it through the ticket system. Make sure your ticket is still open and provide the staff with any information they requested.
  16. garrettroyce

    This is remote text via xss.js located at ha.ckers.org

    I did look at the page. If you posted the content on the page and it was changed to this malicious content, then either the software isn't secure (contains a back door for hackers to get in), it has an exploit that a hacker has found, or your password was guessed. XSS attacks come almost...
  17. garrettroyce

    This is remote text via xss.js located at ha.ckers.org

    Your software isn't escaping html tags. Someone posted a <script> tag in a comments box and your site's source now includes the script as well. I would delete your page and start again with different software.
  18. garrettroyce

    Do I need to open a support ticket for my previous support tickets???????????????????

    Re: Do I need to open a support ticket for my previous support tickets??????????????? I don't think this is intentional by any means. CPanel is a closed source application, so when they make changes, we only know what they tell us. The last CPanel update especially caused a few problems, this...
  19. garrettroyce

    Problem in account creation

    Account creation can take up to 36 hours, but is generally much faster. If your account is not created before 36 hours has passed, please let us know so we can troubleshoot the problem.
  20. garrettroyce

    enabling gzip compression

    I'm going to escalate this to staff attention. I don't think that mod_deflate is enabled. You may not be able to use this feature. A staff member should be able to give you the answer.
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