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There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

It was kind of planned, though it would obviously not have been done if they cPanel licensing had not gone up so drastical. But the migration itself was carefully planned and the conversion process for the account was properly tested once the choice was made for DirectAdmin as the best option...

The restore should now be completed. If you in your ftp client have been using the server address (ie xo#.x10hosting.com) you would now need to update it to reflect the new server address: x13.x10hosting.com Let me know if you find something that isn't working right.

Looks like your account didn't transfer properly, but it was working up until recently due to the fact the old severs was still online. Now that they have been decommissioned this caused your domain to stop working. I'll restore the account from our most recent backup that was taken just before...

Garret is correct however, free hosting does not come with a guaranteed support, even less so a guaranteed response time, support is done by volunteers and is basically community helping each others (that includes me, I do this on the side of my regular job as a favor to the community). The...

@garrettroyce What is seen in Query may not be correct as they are able to change the default domain in DA, but it will not sync with our lookup right now (I hope it will eventually). @pelletip There has been no changes since the migration regarding IP. Your site works fine for me right now.

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

You're gonna have to go to the registrar and sort the name server settings. The name servers are: ns1.x10hosting.com and ns2.x10hosting.com Right now you have the server hostname set as your name server, this is not a valid name server and will thus not work.

I have removed the blacklisting. It is always recommended to login through the SSO panel (main site login).

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

The account should now be restored. Let me know if there's something not working properly.

I'll start the process for your account, it should take about 20 minutes tops. I'll post back when it is all sorted.

The site should be unblocked automatically, and it does work properly for me at this time. As for the error message on the resource page, this should now be sorted (at least that loads when I checked it). When trying to log into phpMyAdmin, do you get any error, if so what is it?

There is a requirement to log in at least once every 30 days to keep a free hosting account active. Relying on an email as the sole reminder is not advised. During end of first week in March, as part of our maintenance that was announced in mid December, we purged all accounts that had no login...

There's not really a easy way to just extract the database backup, the backups available would mean we wipe the current DirectAdmin account and kind of re-do the transfer from the backup package. Have you made any changes inside DirectAdmin that you need to save before I go ahead with this...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...

Initially we said cutoff for restores would be one week, purge was started on the 4th or March, meaning in reality we should not restore anyone past Sunday 15th, though we extended it a little bit extra, but it was said that the last cutoff date would be on Sunday March 22nd. You're lucky...