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  1. Anna

    database connections

    Did you create the database? Did you create and attach a user to the database with necessary privileges? If yes on both, what have you put into your configuration? Note do NOT post ant password.
  2. Anna

    MySql Host?

    That won't be possible, mysql access coming from outside of our network is blocked on free hosting.
  3. Anna

    open a support ticket

    You just opened a ticket. Your hosting account is active at this time.
  4. Anna

    phpMyAdmin - Access denied

    Hello, Can you please try now?
  5. Anna

    Running ASP Code

    Currently our free hosting does not support neither ASP (probably never will as that would require a windows server) nor asp.NET (our current setup does not cope well with it, might return sometime in the future, but no promises). asp.NET is available on our premium hosting, which comes at a...
  6. Anna

    Error: "Due to continued abuse from your country of origin..."

    There is currently no option to get an account manually created. We can not force link a hosting with a forum, so the account would in reality not really be usable as it would be considered inactive for not being linked...
  7. Anna

    prime acount got suspended for inativity for one month??

    I'll have to forward this to higher ups, with Prime you are not supposed to need to login to the forums to keep the account active. Seem something has gone wrong in the system that checks for inactivity, it should ignore users with the Prime Memebership active on their forum accounts.
  8. Anna

    ILLUMINATED question

    I have spoken to Corey, all he said about it is you would just need two forum accounts, one for each hosting. So in that regards the illuminated is treated as a paid option, just as I thought.
  9. Anna

    One (actualy two) simple question ...

    Yes, you can host two domains on the same account, if you want them to show the same content set one as the main domain the other as parked, if you want them to show different content add one as an addon domain in cPanel and let the other be your main domain. You are only allowed one free...
  10. Anna

    .htaccess mod_rewrite

    Try adding RewriteBase / to the .htaccess, just under RewriteEngine on Also as the instructions in the .htaccess says, make sure you also enabled it in MyBB
  11. Anna

    .htaccess mod_rewrite

    Yes, it is available. You might need to add RewriteBase / to the .htaccess though to get it to work properly.
  12. Anna

    Ive deleted public_html

    Glad it all works now. Personally, I always recommend installing scripts manually and not through Fantastico or Softaculous (they tend to leave a few traces behind if you only remove the files and not uninstall them using the same service). Internal 500 error often comes as a result of having...
  13. Anna

    Help needed!

    DNS changes can take anywhere from a couple hours up to, in extreme cases, 72 hours to propagate all over Internet. I see a working site on that domain, if you still have problems please try flushing dns cache and clearing browser cache.
  14. Anna

    Ive deleted public_html

    Your Drupal now works without giving any errors on the main page. Are you able to see the files now as well?
  15. Anna

    Ive deleted public_html

    As long as you do not delete the public_html folder itself, or any other folder outside of that folder (in other words, leave all folders located under /home/your_cpanel_user intact), it'll be all fine. If you install a script using softaculous or fantastico, it is recommended to also use their...
  16. Anna

    Ive deleted public_html

    You should be able to delete the files now, it was a permissions problem (files and folders had the wrong permissions set). Just don't delete the entire folder public_html, just its content.
  17. Anna

    I've changed my domain ; how do I edit it?

    If you are able to actually log into the admin area of WP, you'll find it under settings -> General If you are unable to login, you'll need to do it through phpMyAdmin (table wp_options, values for siteurl and home)
  18. Anna

    reason of suspension

    Your account violated the "File Hosting" part of our TOS This is a permanent suspension, all access to your hosting account has been permanently revoked.
  19. Anna

    Website name not coming up on google

    First of all, you need to configure the domain at your domain registrar. We recommend setting it to use our name servers: ns1.x10hosting.com ns2.x10hosting.com Once that is done there's a propagation period until the domain is viewable in the browser, this takes anywhere from a couple hours...
  20. Anna

    port number of FTP

    Port is 21 (default for ftp, so you probably don't even need to specify it in your ftp client).
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