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  1. M

    Website down

    Your website seems to be fine at this time
  2. M

    Using X10 Mailing services some progress but no receiving for some reason

    The email password would be the password you chose when you created that mailbox.
  3. M

    Public access to /.well-known/acme-challenge/

    I asked an admin but I do not think it will be possible as it becomes an internal pointer for ACME on the servers themselves. I would use the DNS method if possible.
  4. M

    requesting unsuspension

    The account panel informs you of the suspension reason https://x10hosting.com/panel
  5. M

    Public access to /.well-known/acme-challenge/

    win-acme is for Windows IIS Servers. These servers are not Windows.
  6. M

    I get an error from Google Search Console

    You will need to attempt renewal manually through Account Manager > SSL Certificates > Get automatic certificate from ACME Provider. If you get a rate limit error, you will either need to patiently wait for limit to reset or use alternative sites like sslforfree to generate one and manually...
  7. M

    Using X10 Mailing services some progress but no receiving for some reason

    Using PHP mail() is unauthenticated. You are best to use a library like PHPMailer which has support for authentication to log into the mailbox to send mail as that mail address. 3 other things are either missing or not properly configured. 1. Enable DKIM Email Accounts > Enable DKIM 2. SPF...
  8. M

    can't open the hosting control panel

    Any error messages?
  9. M

    requesting unsuspension

    The account panel https://x10hosting.com/panel informs you of the suspension reason.
  10. M

    requesting unsuspension

    The account panel https://x10hosting.com/panel informs you of the suspension reason.
  11. M

    I can't renew my SSL certificate

    This is a limit imposed by the ACME Provider. All that can be done is switching ACME Provider between Lets Encrypt or ZeroSSL, waiting for the rate limit to reset, or using sites like sslforfree to generate a certificate and install it manually.
  12. M

    Can you use Perl scripts under the free hosting plan?

    Perl is not permitted on free hosting. It can be used on Premium.
  13. M

    requesting unsuspension

    Content on your account violates the terms of service you agreed to.
  14. M

    Site says account is suspended, user panel does not

    please create your own thread, resolved threads are typically not checked.
  15. M

    Requirements

    No. There is MariaDB but it will not be able to be at 10.11. Though the current 10.6 should be pretty much equivalent to MySQL 8.4.
  16. M

    Certificate ssl

    Error message when you try to issue a new ssl certificate yourself? If you are getting a message about weekly rate limit, it is not solvable aside from waiting or going to site like sslforfree, generating one and then manually install it.
  17. M

    Certificate ssl

    error message(s)?
  18. M

    I get an error from Google Search Console

    Your whole website shows error 500 currently across the board, even I get error 500 visiting your site. That needs to be fixed above all else. the search console error is not hosting issue the websites you claim to have are multiple accounts which is a violation of terms of service, one...
  19. M

    I get an error from Google Search Console

    500 means an issue with the php script you have. Your whole website shows error 500 currently. Google always has an issue on sitemap, that's a Google Search Console issue.
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