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Can you try to access this now?

Awesome I am glad to hear this is resolved and you can now access all of your accounts and services.

Can you please try one more time?

Your direct admin password is not tied to your x10hosting account these will be different. I have attempted to manually send the password reset for you please let me know if you get this. You may also join our Discord Invite Link : https://discord.gg/Ab9eGwsxh2

The Discord Invite Link : https://discord.gg/Ab9eGwsxh2 should be working. This will certainly help coordinate this issue.

Can you please try this now? I have synced your account manually with our new system.

Your email has been updated. You be able to reset your password using the password you gave in the .txt.

At this time for security and proper ownership verification we are asking members who can still access their Direct Admin control panel to create a text document labeled x10hosting.txt inside any location via their file manager with the updated email address. You can access your Direct Admin by...

Hello this issue with our premium service should have been restored earlier today if you can please confirm you can now access this.

Are you receiving the email reset link? if so what error are you getting when trying to reset or login?