Your IP was blocked due to attempting to access SSH. Please note SSH is not enabled or allowed via our free services.
I have removed the block at this time.
Your main FTP password is changed by the following link : https://x10hosting.com/panel/services
The username is your directadmin username and hostname is your account server so : x13.x10hosting.com
You can change your DA passowrd by clicking the service : https://x10hosting.com/panel/services click on your service and click change password.
This should not prompt you for an existing password.