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Hello, I apologize it seems your account was provisioned on a different package. I have corrected this and you should see the change accodingly.

This error should now be resolved.

This error indicates you may be using or trying to access your account via VPN or similar service. At this time we require you to access your x10hosting panel account with your real public facing IP.

I apologize for the delay and your issue not being seen before. Can you please try again?

Hello, Just to simplify and clarify an issue you may be having your direct admin login and service password is not the same as your x10 main login page panel account. There are options under each section of your panel to change this password respectfully. Profile > Change Account Password is...

Can you try this again please?

This has been removed you should be able to access this now

Hello, I removed this block please try again.

I am not sure you can enable this for a parked domain. Can you add it as an add-on domain and try again?