Hello,
Thanks for making this reply.
I can see you are using cloudflare to manage your DNS for both domains. Can you please let me know how you have the records setup on that set so we can confirm the SMTP would work based on your settings?
The "C="250 2.0.0 Ok" line generally means the email...
Hello,
I am seeing your website load without errors or issue for me. Can you confirm this is still occurring for you and if so please let me know which errors you are seeing and how so we can replicate the issue.
I do see your nameservers seem to be updated for our service now. Is is possible you used a CDN service like cloudflare or similar in the past? If this was the case it could have had a rouge redirect or DNS setting causing the issue you mentioned before.
Has the issue been resolved after...
I am glad to see you got this resolved. There seemed to have been a bug in our restore which caused some PHP issues across the board. We hopefully resolved most of these today for our members.
Hello,
It seems your site is on a very outdated WordPress install and required PHP 5.X to be loaded. I changed this via your direct admin panel under Extra features > Select PHP version. I now see your website loading. However, you currently seem to be redirecting all traffic directly to your...
If you can provide the ISP Name for us or possibly an IP address that is attempting to connect that can not we can troubleshoot.
Its possible the ISP itself is blocking and restricting access to our servers and by changing the DNS the ISP provides you are able to bypass the restrictions.