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So, how do I the team to switch it back for me?

my membership status says new but i've been illuminated for years

I switched to the basic theme just to see what it would do and it won't switch back.

I'm an illuminated member and i don't know how to get to the support ticket area, could you please help me?

I'm trying to install oxwall, apparently the follow symlinks isn't working, i'm getting a forbidden, you have no permission to access this server error message before the installation is even finished. Also, I have illuminated hosting and I don't know where to get illuminated support.

thank you skizzers, i had done up a support ticket also, I didn't know which one would be quicker.....and spacpir, I have addon domains....

[Thu Jan 03 15:50:40 2013] [error] [client 66.249.73.144] File does not exist: /home/menuques/public_html/500.shtml

when i go to the error log, it says that my files are not there, but when i go to the file manager all of them are there....how to fix this?

all of my sites are experiencing 500 internal server errors

well, I ended up installing a wordpress script and using jiggoshop for the commerce and it's working fantastic, I've already got the css worked out like I want it, so I guess I'll be okay....I just really feel for those who have gained customers or members and can't even contact them to let them...

I have been using the free version here with my forum for a few months and haven't had any problems. I just figured this was a pretty good company....If I had known about this i would have went to hostgator, now I can't afford it....x10 took my last $60 and hooked me up with a 503 and a missing...

this 503 and pdo error is really depressing me. I spent my last $60 to upgrade to the illuminated level so that I could get a webstore going, and now I can't even get it going because of these errors....damn I wish I would have known about this and I would have went to another hosting site....my...

I ran a php file to make sure the pdo extensions were loading and it showed failed....the fix is that in the php.ini file you have to uncomment the lines: extension=pdo.so extension=pdo_mysql.so

i beg to differ...i was a free customer for months, i just decided to pay yesterday and have gotten the 503 and i upgraded to illuminated but didn't get the illuminated services that i was supposed to get...i still have the free plan limits.....and no one has helped me whatsoever...if you are...