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  1. C

    I set my external domain as primary, and now my x10 domain (and website) is missing.

    Thanks. When I try and visit the original domain, it does not work. Would pointing to it make it work?
  2. C

    I set my external domain as primary, and now my x10 domain (and website) is missing.

    First of all: I am on the starter plan, not the free plan. I could not find a place for help for the starter, so here I am. I wanted to create an @mydomain.com email in the cPanel. I saw that my actual domain was <myname>@x10hosting.com, so I selected my external domain which is pointed to...
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    I can not login to my account.

    Hi, I just have a regular desktop computer and also a laptop. I do not have any special devices or software to hide my IP address. The only browser extension I have is called "Grammarly" and all it does is help correct my awful spelling. However, I also tried using other browsers (Edge and...
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    I can not login to my account.

    Hi, I get the following error message when trying to login. I emailed the link provided, but have never received a response. "There is a problem with your request We've found that you're connecting with a network proxy, VPN, or Tor, and we're unable to complete your request because of this...
  5. C

    Resolved Multiple issues, starting with unable to install plugins.

    Ok, thanks, the shortcut I have (I pulled from my browser history, so that I could update my site) is https://x12.x10hosting.com:2222/ if that is helpful. I appreciate your help!
  6. C

    Resolved Multiple issues, starting with unable to install plugins.

    "My domain is 911computerguy.com, and is redirected to my x10hosting.com site. The redirect works, but the visitor now sees the x10 address in the URL bar, rather then the site it was redirected from." This was fixed by going into my WordPress settings. "When I login to xhosting.com, it accepts...
  7. C

    Resolved Multiple issues, starting with unable to install plugins.

    Edit: Both of these were issued caused by me. I went into my wordpress settings and changed my site URL and now both issues are gone. After you restored my account from the backup everything was working fine as far as the website functioning however now I have two other issues and I do not...
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    Resolved Multiple issues, starting with unable to install plugins.

    It works perfectly now, thank you so much!
  9. C

    Resolved Multiple issues, starting with unable to install plugins.

    Anna, I would LOVE that. Basically what happened was I did an update to my theme, and after that the whole thing crashed. I figured that I would just rebuild from scratch, but in my trial and error I did delete folders, in error following a bad tutorial, or following a tutorial badly. There is...
  10. C

    Resolved Multiple issues, starting with unable to install plugins.

    Thanks. Is my domain folder called "mydomain" or "mydomain.x10hosting.com" ?
  11. C

    Resolved Multiple issues, starting with unable to install plugins.

    When I deleted the old install, I did it wrong and deleted all the contents of my root folder. Can someone tell me the path and hierarchy to put my wordpress files into? root>domains>mydomain>public_html doesnt work, although I didn't put a .x10hosting.com at the end of the folder. Pretty much...
  12. C

    Resolved Multiple issues, starting with unable to install plugins.

    Thanks, I used the app to install. I will try and do it from scratch.
  13. C

    Resolved Multiple issues, starting with unable to install plugins.

    Hello, I have been searching since last night, and have not found the answers that work. My site prompted me to update my theme. I did, and the site crashed. I am rebuilding my site, so I just deleted it and decided to start over. Since then, I have had issues reinstalling from scratch. 1. PHP...
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    Parked domain still shows my x10hosting URL

    Hey, it was a simple as changing my sites URL in my general>settings section of WordPress. All this time I thought it was a hosting issue, not a WP issue. Thanks so much for the help!
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    Parked domain still shows my x10hosting URL

    Thanks bdistler, going to go look into that now!
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    Parked domain still shows my x10hosting URL

    I appreciate that Anna. I will delve into that next! If I leave my domain parked (versus using it as an addon) with x10 and I have set x10's DNS servers at godaddy.com, will that be sufficient to accomplish what I need, assuming I fix my WordPress issue? Thanks!
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    Parked domain still shows my x10hosting URL

    Hi, I have searched for a while, so my apologies if this has been covered elsewhere. All of the answers that I have found in the forums are for an older version of c-panel (I think?) and do not look anything like the options that I have in mine. That said, I "own" 911computerguy.com through...
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