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my hosting account was suspended for inactivity. i had to change my password to login and now I cannot login to my cPanel. I have also logged into my forum account and my accounts still seem to be suspended. I would like to purchase the Prime Membership, but first I would like to know that I...

Today I received an inactivity suspension warning. Last year I purchased the inactivity protection for $3.00 on 4/21/2009. Why am I getting this warning with over 1 month left on that protection? Thanks.