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Hi All, cPanel was unfortunately acquired by a venture capital company earlier this year which resulted in them changing the pricing structure for cPanel. Under the new structure the licensing is no longer done by server but by account, which is not sustainable for free hosting as we'd be...

I did reproduce the issue you mentioned on a fresh account but didn't have time to troubleshoot it until today. The problem is the new Drupal is trying to override some server settings which ends up throwing a 500 error for some of the files like the CSS includes. As a temporary solution you...

I'll give Drupal 8 a shot on a test account later today and see if I can figure out what the settings have to be for it. We do meet all the requirements listed though.

I don't have any experience with Drupal, but maybe changing the PHP version in cPanel may help?

You should be able to change the max upload size from the PHP options in cPanel. I believe it's under the PHP selector icon.

The amount of time needed would be very high to do this, we have a lot of sites ;). A couple years ago we wrote a script that crawled the server looking for outdated scripts and sending warnings out, the only thing it did was increase the support volume with the majority of people ignoring the...

If there was a good way to educate people on this stuff I'd be happy to do it, from experience though unless something is immediately causing an issue and even then most people won't take action on it. Especially with Wordpress, people like to install 50 plugins then "set and forget" it. :) We...

Looks like the changes were not retroactive for previously created accounts, I've re-applied the settings on all servers, to all accounts. It should show correctly now for everyone.

They should all be available now. Also, the older PHP versions have security patches backported to them by our software vendor, even though PHP is no longer officially supporting them. However, there may come a time where we have to remove older versions of PHP due to security issues so it's...

Unfortunately that is the way it is, we rarely have people that have an issue with taking 10 additional seconds to help us cut down on fraud and keep our prices low and quality of services high. It is of course your choice to not do this verification procedure and we can't make you. If you...

The phone call is automated and reads off a PIN # you need to enter on the site, it takes about 10 seconds to do. This is in place to protect against fraud, anyone can have an email address and respond. Even though some still do, not many people will provide a phone number if their intent is...

It's been a while since my last update, I wanted to take a few minutes and update on the progress of things. Before we can finish the implementation of a lot of the new features that we want to do we have to solve the abusive user problem. This has been much harder to do than originally...

Activation email for your forum? PM me an email address and I'll look at the logs.

I responded to your PM.

I pulled your logs for the past 24 hours, I see 5 IP addresses blocked. 3 out of the 5 are without a doubt malicious traffic. The other two have entries in multiple blacklists from the past 30 days for spam postings, both IPs are also in the same subnet of a Philippines ISP. We're going to...

Where are you located?

Looks like this is being flagged by one of the anti spam rules for casino \ gambling related spam. Do you know what the contents of the message are that is being blocked?

Try now. Looks like running game servers from your home IP has you flagged at a few services.

Can you PM me an email address that failed to receive the email so I can trace it in the logs?

I fixed this. Did you happen to do anything with sub\addon\parked domains? Did your domain work for you previously and stop working or did it just never work?