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Everything looks to be working correctly again. Thank you for getting this sorted out for me.

"Any account that has not been accessed since September 3rd, 2021 must do a password reset." I'm not receiving the email that will allow me to reset my password. What info do you need from me to help you get this sorted out? realityrecall.com is the website.

Thanks so much guys. I'll be sure to log in more often from now on.

When I try to login to the admin the "cPanel" link just takes me to this message. Sign in Successful Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry The site is realityrecall.com. Please let me know if you need any other info...

This is starting to get a little ridiculous. I've been using X10hosting for over a year now with the exact same plugins and now all of a sudden I'm being suspended every second day. It was suggested that the "Backup Wordpress" plugin that I use might be causing the issue so I disabled it that...

Usually it doesn't take very long to have an unsuspension request to be accepted but this has been a more then a couple hours and nothing has been done yet. Could I get my account unsuspended? Thanks!

Hey, thanks Anna!! I swear I've done that many times this week and it would not work, obviously you've got the right touch. Thank you very much!! :D

I apologize, I should have mentioned that I've done that about 10 times this past week with no resolution. I've done this in the past and it worked out great but I haven't been so lucky this time around. Any other ideas?

I'm on Chopin and my site hasn't been available for over a week. I thought it was due to the undergoing maintenance on that server. www.realityrecall.com

My site has been down now for at least a week and I'm just wondering if there are any updates on the status of Chopin. The last we heard was "We are rebuilding Apache and PHP on Cossacks, Chopin, and Boru." but that was posted on June 6th. An update would be greatly appreciated :) Server -...

Day number 3 and my website is still down. At least now I can get to my databases and cPanel seems to be working some what faster too. Any word on the issue that's causing this?

I've been having issues connecting to my site for the last two days and this "Error establishing a database connection" is what keeps coming up. I've tried removing the user from the database and re-adding the user with all privileges with no luck. I wanted to try this again today but now I...

Hey, I was wondering if I could get the update to the new adfree package? Thanks! :biggrin: Terren

I agree, I am also trying to be patient. I submitted a ticket on the 22nd and haven't heard anything either. cPanel name: terren, website: realityrecall.com Any help LadyAnna would be appreciated greatly. Thanks!