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Apologies Corey, I don't seem to have a record of when I submitted the form. Either there was no confirmation email or I deleted it! No definite answer but the 7th July in the morning (UK time) is when I think I submitted it but my memory cannot be completely relied on! I'll create an...

I am looking to upgrade to x10premium on the 3 year plan. On 4/12/2011 I paid for 5 years of an Illuminated upgrade at $60. I have used the contact form on the x10premium website to ask if the remaining balance can be used as credit for the upgrade. I haven't received a response in over a week...

My account was yesterday suspended for use of "nulled scripts". Apparently I can't trust my current web developer and will need to find a new one! If my account can be unsuspended I will put up a holding page while I find another developer to complete the work legally! Sorry for the troubles.

During and after the (chopin) server update my website eisnercomputers.co.uk has redirected here http://eisnercomputers.co.uk/cgi-sys/defaultwebpage.cgi I have waited until Corey posted that all unsuspended accounts had been restored before posting. I can still access the files via ftp

I'm getting a 500 error on my domain (eisnercomputers.co.uk) the last thing I was doing was uploading my new Joomla! website. (~7:30) GMT

Thanks, there has been a change but it now directs to another page: http://mail.eisnercomputers.co.uk/ Is this at the x10 end or google? Open DNS thinks that the CNAME record works ok http://www.opendns.com/support/cache/?d=mail.eisnercomputers.co.uk I'm not sure who network solutions is...

I posted a support thread a few weeks back asking about a CNAME entry being created for my domain (eisnercomputers.co.uk) to forward to ghs.google.com (for google apps mail) The support thread was elevated and marked as completed but I still cannot access anything through...

I would like to use custom google apps urls for my mail/calendar. My domain is eisnercomputers.co.uk and I would need to have "mail" and "cal" aliasing to ghs.google.com. I get the impression that I can't do it myself in cpanel and it needs to be done by staff, is this possible?

My lotus site is also down, there were a few minutes of uptime earlier but otherwise nothing. I guess it must be planned downtime though, good luck with the transfers

I did that after you mentioned MX entries and I had a look around. I think the problem may be at the registrar (OVH) in the MX servers for the domain I have: Field Type Configuration Target address .eisnercomputers.co.uk MX 1 Redirections...

could you re-read the posts... I have set up email accounts on my x10hosting parked domain. I can use the x10 webmail to send emails. The email accounts can receive email from a php script. The email accounts cannot receive email from other addresses. I'm not trying to receive...

By the time I've stripped off the personal information from it, it's just a php mail() function. It's attributes are "to", "subject", "message" and "from"... That's fairly irrelevant... I already said it was a mail() function

Why would I have to do that to be able to RECEIVE email? It works from the php script. I'd quite like to understand why?

what should the mx entries be? its a googlemail account... there aren't any variations, I use the web interface.

I've set up a couple of email accounts on a parked domain. They can receive emails from a php mail() function but not from my googlemail account. Is there a setting I've missed? I've tried deleting and recreating the accounts. Could a couple people email hr@eisnercomputers.co.uk and see if...