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To back up my wordpress database I need to log into phpMyAdmin yes? But when I click on Extra Features and phpMyAdmin, I get the following error: Cannot execute your request phpMyAdmin is missing direct_login_option. Please reinstall phpMyAdmin. How do I back up my database?

Hi, since my ssl certificate ran out yesterday (one that apparently free users shouldn't have had) I have noticed that my site listing in google is pointing to "https://mysite.com" and not "http://mysite.com". Therefore, when I click on the link it throws up "this site is not secure, go back for...

Hi, the page for unsuspending my account gets to: "We're removing the suspension now. Please standby and reload the page in 1 minute." But after 1 minute (or even 5) after a refresh, it just goes back to this same page. I've been trying for a couple of days now. How long from a suspension...

I've been a member here for a few years now and have recently changed my ISP. Therefore, my old email address will be deleted soon and I won't get notifications from X10hosting anymore. I have searched all over to find how to update my email address but no luck. I found how to change password...

I have a form on my site at http://www.scotlandbackpacking.com/contact.html it has worked for months but now I find when I use the submit button I get the following error: Forbidden You don't have permission to access /cgi-bin/send.pl on this server. Additionally, a 404 Not Found error was...

My website is www.scotlandbackpacking.com. If I added an addon domain into CPanel, would it create a new folder so that I could upload a new seperate website into it? For eg www.pinkphones.com would point to a completely different website to www.scotlandbackpacking.com. Or would...

Hi, all my files seem to be there when I log into FTP, but the default index page of the site is still going to defaultwebpage.cgi. Any ideas why this might be? Thanks. ---------- Post added at 03:05 PM ---------- Previous post was at 02:52 PM ---------- OK, I just realised that...

My site is showing this: http://scotlandbackpacking.exofire.net/cgi-sys/defaultwebpage.cgi and the same with my domain name that I use for the site: http://www.scotlandbackpacking.com/cgi-sys/defaultwebpage.cgi I checked it out and I had been suspended for not having a security question nor...

Hi, I am no expert at this so tend to muddle through. I am using the same form mail .pl script loaded into cgi-bin as I was using with my last host and it worked fine with them. I set the permissions correctly in my FTP program, so everything should work fine here also. However, when I send...

Hi, when I signed up for an account, I chose a username and password. Then I was asked to choose a username and password for the forum. This obviously means that I ended up with different usernames and passwords for the hosting account and the forum. I have been logging into the forum to avoid...