Search results

My account has not been working for months now, and it seems that my previous support request has been closed even though the problem was never solved. Right now, I can access my Hosting Account Management page, where it says my account is unsuspended, but it also says I have 0 MB of free disk...

I always did log in using just "username" and it worked before. I never added any "@ftp..." to the end of it.

Is there anything that can be done about this? I haven't been able to log into FTP or CPanel for a long time now. If there's something seriously wrong with my account that will take a long time to fix, I'd rather just delete the account and make a new one, but I can't figure out how to delete it...

The site has been working fine, which is why I never noticed the problem until I tried to update. I can log into the Account Panel, but from there, I cannot access the cPanel. It says "Login Attempt Failed" right away, and when I try to type my username and password again, it still doesn't work...

I'm currently unable to log in to edit my site using FTP. In addition, my Hosting Account Management page says that I have -2MB of free space. This might be related to an unsuspension error that occurred a while ago. I didn't notice it until today, and when I attempted to retry the unsuspension...