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  1. C

    Website suspended even though my account is unsuspended.

    Hi Hellsheep, I'm able to access cPanel now. Thanks, but I cannot find this .htaccess file that you told me to delete and the website is still unavailable.
  2. C

    Website suspended even though my account is unsuspended.

    Hi Hellsheep, Somehow, I'm still not able to PM you, but this time, the pop-up doesn't show up when I mouse over your avatar. Anyways, I've sent you the information via email.
  3. C

    Website suspended even though my account is unsuspended.

    Hi Hellsheep, When I tried to send you a PM I received this page: --------------------------------------- vBulletin Message changcatering, you do not have permission to access this page. This could be due to one of several reasons: Your user account may not have sufficient privileges to...
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    Website suspended even though my account is unsuspended.

    Hi Hellsheep, I'm pretty sure it said completed, though it was very late at night when I did it. However, I just went to the Client Account Notifications page and the very latest notification is as follows: ---------------------------------------------------------------------- subject -...
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    Website suspended even though my account is unsuspended.

    Hi DeadBattery, The steps I had taken were identical to the ones listed in your the tutorial. I performed them again, with the same result: I can access the account panel and this forum, but cPanel is still inaccessible. Please let me know what our next step is. Thanks!
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    Website suspended even though my account is unsuspended.

    Hi Hellsheep, Thanks for addressing my issue. I did update my password for the account management panel, and then logged off and logged in again to make sure that it is working. However, when I click on the "Login to cPanel" button, I get a Login Attempt Failed! message right away. When I...
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    Website suspended even though my account is unsuspended.

    Hi, my website was suspended around the time the server issues were occuring. Now, I can log into my account, whose status is "unsuspended". Yet my website is still suspended. I'm not sure whether the solution is on my end or yours. I also cannot login to cPanel. Please advise. The...
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