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Just a friendly reminder. Do we still get space increases or are we being forced to upgrade now. Thanks, Danielle

Is it possible for me to get a space upgrade? I'm using 539mb of the 512mb given and it's Joomla site. Please let me know what information you need from me to verify. Thanks, Danielle

Thank you, it worked. I've always appreciated your quick responses and help over the years, Danielle

I do not believe I still have a hosting account with x10 as it's been years since I've last used the service. However, as you can see I still have this forum account. I would like to sign up for a new hosting account and was wondering if it was possible for the new account and this forum...

Back in April I asked: "I was wondering if it was possible to for y'all (Server & Tech Administrators) to upgrade: PHP 7.0.19 to 7.0.30 & PHP 7.1.15 to 7.1.17 on the Illuminated server? Thanks" About a week ago I tried to upgrade the Kunena forum component on my Joomla site and it is telling...

Thanks anna, appreciate the time you took to respond to our inquiries.

When I talked about the menu table in my database, I had it completely rebuilt by Monday morning. Well over 24hrs before my site went down. Today you're telling me that I have a corrupted/missing table? Can you give me more information? At 7:00AM CST I re-uploaded all of my tables that I had...

To answer your question Lylex10h yes, I have Always Online enabled. To the server admins: My server is still experiencing 100% Virtual Memory Usage & trying to visit my site is still spitting out the 503 Service Unavailable Error. This downtime is killing my business & my reputation. My Alexa...

Thank you so much for responding, I thought this was only happening to me since no one else posted anything in the community forum. I don't know what to say about the entry processes cause I've never actually looked at that before, but my processes never get that high. Now that I've been keeping...

Last month on July 20th, I rebuilt my website using Joomla 3.8.0. I basically wiped all of the files off the server and did a clean install of Joomla. I haven't been experiencing any problems until this past Sunday. On Sunday I attempted to upgrade one of my extensions and it didn't work, tried...

I just wanted to say thank you very much for bringing back the R1Soft Restore Backup "Server Backup Manager SE" on the illuminated server. I don't know why it went away and what took so long to bring it back, but please let's not loose it again. Thanks again, D

I was wondering if it was possible to for y'all (Server & Tech Administrators) to upgrade: PHP 7.0.19 to 7.0.30 & PHP 7.1.15 to 7.1.17 on the Illuminated server? Thanks

My site came back at about 11:32 ish PM CST last night. We'd been down from 4:15 ish AM CST to 11:32 ish PM CST yesterday. While I'm happy this didn't turn into another 25 hr downtime like earlier this month, what is going on here? The illuminated server is the most reported server experiencing...

You're not the only one nishan. My site's been down since about 4:15 CST I also turned on Cloudflare late last night and I'm getting the 502 error as well.

No I haven't but since you view-sourced my link then you know that page is fully secure. However, as it stands when I open the site up to the public it won't be fully secure afterward. I'm looking into this, now...

As far as I can tell your page is fully secure. However though we using different content management systems as well. I'm no ssl expert or technical expert, so I don't know what the true differences are between our sites. If you want, pm me, and I'll send you a link to my site so you can see for...

Anna, can you please send me a private message. I need to talk you about something that is happening with my database so that maybe you would send a message over to the admins to let them know what's going on. Thanks, Danielle

The problem with Cloudflare's flexible SSL is that information sent from the your x10 server to cloudflare's server is not secure. Also the website's visitor's actions on the website is not secure. The only thing that's secure is the information your visitor receives on website that's coming...

Parts of my website including my website's backend is up. However, I can not log into my cPanel nor can I access phpmyadmin. Sorry for the inconvenience! The filesystem mounted at / on this server is running out of disk space. cPanel operations have been temporarily suspended to prevent...

I'm using the paper_lantern theme in cPanel. Go to Addon Domain and you will need to put your parked domain in the new domain name box. Then you need to create a subdomain. Your document root is the folder where all of your files will now be. Once you have done this, you will need to go into...