I am trying to use my page http://egs.x10host.com/ So I tried logging into https://x12.x10hosting.com:2222/ with my account egsx10ho and it says Hmm, login details do not seem to be correct. Please try again. The last time I logged in was on Dec 3rd. I usually log in weekly but my computer died and I just got it fixed. Can you help.
403 Forbidden error and Can't log in to https://x12.x10hosting.com:2222/
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Your account is currently suspended for inactivity.
There is a requirement to login at least once every 30 days to the account at https://x10hosting.com/login
Going to DirectAdmin directly, which it sounds as you have been doing does NOT count to mark the account active.
The good news is that once you do login to the panel, you can unsuspend yourself.
There is a requirement to login at least once every 30 days to the account at https://x10hosting.com/login
Going to DirectAdmin directly, which it sounds as you have been doing does NOT count to mark the account active.
The good news is that once you do login to the panel, you can unsuspend yourself.
Thank you Anna. I was able to log into https://x10hosting.com and unsuspend the account and everything works now. I still don't understand what happened because I have been doing it this way for months and I didn't get any Inactivity emails. But I am happy so I don't care.