403 Forbidden

[svdploca]

Started doing that about a week ago. Happening to multiple people trying to access the page, none of which have changed how they access it. I am not using any kind of VPN.

http://svdplocator.x10.mx/

Please let me know what I have to do to fix it.

Thank you.

 

[caftpx10]

It's happening for me and I'm not on any proxy nor VPN. Looks like there could be some bad code.

 

[svdploca]

My site has been down for a week now, with no response.
What is going on??

 

[caftpx10]

What was the last thing you've changed before this happened?

 

[svdploca]

I haven't changed anything on that site for several months. That site is no longer accessible from my home, work or two separate friends computers (none of which have changed, as far as I know). The problem ain't on my end...

 

[adler96]

This issue is happening as well to some of the pages in my site.

Plus (I don't know if related or not), I cannot login in Cpanel (I get the message "Hey User 241c6ec3! That's what we currently know you as - weird, huh?").

 

[discussh]

This issue is the same with me in ADMIN CP while i tried editing a user like changing their username or making the Mod :/

 

[adler96]

Another weird thing is that this issue is affecting only some of the pages in my site, and only with certain parameters:

• http://www.nightearth.com/showitem.php?item=lightning_in_night_time_india works
• http://www.nightearth.com/showitem.php?item=solar_eclipse_from_dublin__ireland doesn't work (it should, and used to)
• http://www.nightearth.com/showitem.php doesn't work (it should, and used to)

 

[letapk]

Same for my site also, which is using Wordpress.
While I am able to create new pages within Wordpress, I am unable to edit or modify existing content.
The Wordpress support forum has a number of posts with the same issues. Some ascribe it to a rule within the .htaccess file. Some ascribe it to wrong file permissions. Some ascribe it to a mod_security configuration made by the hosting provider, which detects a suspicious word or phrase within a page and blocks access.
There is no consensus on what causes the problem.
I have checked the file permissions. I have checked the .htaccess file.
All my existing pages cannot be modified.
Could the x10hosting gurus please look ito the matter?

With regards,
KP

 

[adler96]

Given that the same script with different parameters is working or not, I'd say it's not related to permissions. Instead, I'd say it is a problem with some cache server.

 

[letapk]

I would tend to agree with that.
Yesterday I went through the permissions of each and every file and subdirectory on my site, and ensured that the permissions conformed to what they should be. In addition I checked the content of all the .htaccess files (there were several) and ensured that they contained what they should. I also added a directive to the .htaccess file which stops the server from scrutinizing each and every post.
Still no change. I get the "403 Forbidden" message on trying to modify existing content within Wordpress.
It points to some rule on the server side which is responsible for this behavior.
Could the x10hosting folks please look into this?

With regards,
KP

 

[adler96]

Another user has posted some information that might or might not be related: https://x10hosting.com/community/threads/error-403-when-adding-to-wordpress.196637/

Edit: Or maybe not.

 

[Skizzerz]

@letapk: There was a mod_security rule blocking your requests, I disabled that particular rule for your account so you should be able to edit your posts now. Let me know if that works or not.

 

[Skizzerz]

@svdploca: Your account was having a similar issue with mod_security rules (it was thinking that the coordinates embedded in your map were credit cards, which is usually indicative of a hacked site). I disabled those particular rules for your account and the site now loads.

For everyone else: Please start a new thread if you have any issues, instead of posting on an existing thread. Posts on existing threads should be to help the original poster with their issue, not "me too" or "can you look into this as well" posts.

 

[letapk]

@Skizzerz:
Many thanks for taking the time out to look into this issue.
Unfortunately the problem is still not resolved. I get this response on trying to update a page while logged in as admin within Wordpress :

Forbidden
You don't have permission to access /wordpress/wp-admin/post.php on this server.
Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

This was verified a few minutes back.

With regards,
KP

 

[svdploca]

Thank you @Skizzerz, both for fixing it and for the explanation. I confirm that it is working now.

Everyone else: You need to make a new thread for your issue!