500 internal error

[philrogers796]

i am trying to install a php program called zen cart. ive uploaded all the files but 3 pages into the installation and i encounter a internal server error.

 

[bhupendra2895]

Error log in cPanel says what?

It may be due to incorrect permission set on the file.Check if it is set to 644.

 

[philrogers796]

it was set to 644. i looked at other problems and advice seemed to be to change it to 755 so i did that and i still got the same error.

ive now changed back to 644

---------- Post added at 03:29 PM ---------- Previous post was at 03:26 PM ----------

it now says 403 forbidden

 

[bhupendra2895]

If it is php script then it should be 644 and if there is any log files that needs to be written by scripts then it's permissions should be set to 755. Did you see your site's error log?What it is saying?

 

[bhupendra2895]

Enable viewing of hidden file in file manager and Change permission of /home/***/public_html/
zc_install/.htaccess to 644 and if doesn't exists then create new.

You can delete error messages you post above for security, because it is revealing your cPanel user name.

 

[philrogers796]

403 forbidden error

now it has become a 403 forbidden to view anything in the /public_html/zc_install folder

 

[bhupendra2895]

It is happening because according to error_log .htaccess is not readable.You have corrected its permission?If yes then try renaming it and then open ../../install.php if it works or not.

 

[philrogers796]

403 forbidden

the .htaccess file is readable. i checked the chmod on it. that should be 644 right?

 

[bhupendra2895]

I guess it is due to server misconfiguration.Moderators can resolve it.They will reply soon.

 

[philrogers796]

ok. also i am getting problems with the ssl. after typing in http://myservername.x10hosting.com/~myusername

(Error code: ssl_error_rx_record_too_long)

 

[bhupendra2895]

According to moderators SSL is currently not working due to account moves.More info about moves is in top post of news and announcement section.