512MB only on Free Hosting. Need more space please.

[tdsex10h]

Hi x10hosting. I am on a free account and require >1.5GB storage instead of the 512MB default. It's been 30 days since account opening and already have a webpage that (should) direct to the Moodle Learning Management System (LMS) and instructional courses I intend to upload however x10 Support and senior Members have given me the ff reasons:

1. Your account must be 30 days old
2. Your account must have a website (reason for decline: all my files are in a folder called 'server' - this is for Moodle)
3. You need to start a new thread to go noticed by Support...
4. You have not reached the 512MB limit (I deleted 80% of my database files 3 weeks back after filling the 512MB limit)

I need to get this to work. Please help so I can finally upload the whole shebang and deliver.

 

[tdsex10h]

Hi Michael/Support,
I appreciate your response however your response to my request for added space was the same as that given by your team weeks back - "most of your files are on a 'server' folder ...one needs to have a website (and not use x10 for filehosting)". However, our Moodle LMS is not a typical website per se - we have a login landing page that directs learners to the course delivery system (the server files). Ergo, not a file storage but rather a legitimate site with traffic, stats, etc. Hope I explained things better so you can re-decide and grant the request. Thanks again.