about Starka ??

[essellar]

My website is OFF still. After server Starka maintenance I have problem with my webs (4 weeks!). I can not solve problem. I opened a ticket #13391, but situation is same !!

The problem seems to be just with your redirects for your dotTK domains. If you go to your main (x10hosting.com) domain, you get an index page. Entering either the "radenko.tk" or "radenkovic.tk" folders returns a working web site.

 

[descalzo]

The problem seems to be just with your redirects for your dotTK domains.

They are not supposed to be redirects.

 

[radenko]

I tried to solve problem, but w/o success.
I expected that someone should do it following my old ticket.
My site working fine before your maintenance.

 

[bocko]

How many days is old your unsolved ticket ?

 

[radenko]

NO RESPONSE TO MY TICKET 7 DAYS !?
My site is OFF one month.
I am patient, but .......... !@

 

[bocko]

Open new ticket.

 

[radenko]

I opened new ticket, but no answer still, problem is not resolved.
Problem start after server Starka maintenance (4 weeks ago).

---------- Post added 05-06-2012 at 11:00 AM ---------- Previous post was 05-05-2012 at 11:44 PM ----------

Today someone closed my first ticket #13391, but site is inaccessible still !
Why ?

 

[liliford]

Since 2 or 3 days i always have this error on server starka Resource Limit Hit! where my website is installed does anyone else have this problem?

Ps: it was running fine before and i did not made any changes since 3 weeks.

 

[bocko]

Yes, all was running fine before maintenance, but after maintenance different errors appears in last few weeks.

 

[radenko]

Server Starka is OK now, but after maintenance my site is inaccessible still (more than 5 weeks)!!
I wrote at this forum, I opened tickets and NOTHING!
I don't know what to do ???

 

[bocko]

It seems that this x10hosting method of user exhaustion, because you are free user.
Maybe you have to pay them or change hosting provider.

 

[sarah.b.morley87]

radenko: What do you see when you open the file manager? Do you see your site still there along with a new folder that's empty? Or rather, what exactly is the problem with your site? What error comes up?

 

[descalzo]

If you put your problem in this thread and expect anyone to do anything about it, it won't happen.

Start your own thread. Open a ticket. Hijacking someone else's thread is no way to get help. Here, or any other forum.

I suggested a fix he could try, but I guess he wants someone else to do it for him.

 

[radenko]

My sites working without problems few months.
Unfortunately my sites I could not see from the end of March (I can get:
Index of/ or 404 page) and also my email stop working.
I got information about server Starka maintenance and I was patient
few weeks and after that I started this thread and ticket. My ticket
is closed without any help or explanation. I opened new, but not
help until today ?!
Regarding thread I got only one advice from descalzo (to rename
my old folders to new names, different than they was many months ago).
I tried it, but it can fix visibility of web site, but not email (incoming or
outgoing).

_______________________________________________________________________


Can anyone from X10hosting explain to me:

1- What is function of tickets in above case ?

2- What is function of forum/thread, if you don't maintain help/advice from
another users ?

3- Who is responsible about not working site in above case (I didn't change anything in
my files/folders, but someone do it during your maintenance) !?


I am expecting that it is normal to fix errors in files/folders if you change them,
specially if user start few tickets about problem. You can not be silence
6 weeks and can not close few tickets without any help/answer.



This thread is read more than 1700 times during 3 weeks!!
It is not common number!
Do you think that is correct to treat free users on this way ?

_____________________________________________________________________

 

[michigander4902442]

May 14, 2012... my sites are all down... When I open a page I only get 404 page not found.... But I can sign in, get into manager and go into edit and do all the editing I want to... But can't open the page to view it, get 404 error page.... When I go to my main site I only get 404 error or page not found........ Anyone know what is going on????

 

[radenko]

Now, if you type http://radenko.tk you can see Index of/
Addon domain is OK now, index.php and root .htaccess file too (files are same as before, when site was visible).

If you type http://radenko.x10hosting.com/radenko.tk (instead http://radenko.tk) site is visible.

How to solve it (to see site if type http://radenko.tk as before) ?