Resolved Accessing site gets 'Apache is functioning normally' - Please help

[kutasomm]

Hello Administrator. I am trying to access my site, but getting the status of 'Apache is functioning normally'. My account is not suspended. I log in every 30 days. Website is KutaSomm.x10host.com. When logging into my x10host account and accessing cPanel, I get "Please standby while transfer you to your web hosting account. An error has occurred forwarding your sign in. Retry"

Can you please restore my account. Thank you.

 

[garrettroyce]

Your last login was in December, which would have meant your account was eligible for suspension in January, and deletion in February. In March, pending deletions were done in March. Users could get their accounts restored until the end of March, but that period has now ended. In the future, please make sure to log in every 30 days (not once a month). Email reminders can get blocked, sent to junk, or not sent at all, as it was this time. Only logins to https://x10hosting.com/sso/main count towards this limit, and FTP and forum logins do NOT.

I'm requesting an admin review your account for possible restoration.

 

[kutasomm]

Yes, please see if it can be restored. It would be greatly appreciated.

 

[garrettroyce]

No problem. Our admin team generally replies after a day or so because of the time zone differences and etc.

 

[Anna]

I'm running the restore now and the account should be good to go in a few minutes.