Account Deleted (likely)

[bolkinuc]

Hi,
my hosting account seems to not be "linked" to my Forum account anymore.
As i'm developing a site, i created the host account for testing purposes before real host needs, and did not come often enough. I can't retrieve my host account (it seems to have been deleted), and i can't create a new account with my email adress.

Could you help ?

BTW, it's unclear if i'm posting on forum or contacting someone at support here...

 

[adamparkzer]

Hi,
my hosting account seems to not be "linked" to my Forum account anymore.
As i'm developing a site, i created the host account for testing purposes before real host needs, and did not come often enough. I can't retrieve my host account (it seems to have been deleted), and i can't create a new account with my email adress.

Could you help ?

BTW, it's unclear if i'm posting on forum or contacting someone at support here...

What is your cPanel username?

 

[bolkinuc]

milouse
:drool:

 

[xav0989]

Your account was deleted. This means that all your files/databases were deleted as well.

 

[adamparkzer]

Your account was deleted. This means that all your files/databases were deleted as well.

Yes, we already established that.

bolkinuc, I will escalate this thread up to an account manager for you so they can tell you the reason why your old account was terminated. They will also be able to free up your email address from your old account so you can sign up for a new account with the same email address.