Account disabled and impossible to log in the Cpanel

[raphaelgrana44]

Hello, my account was disabled because of inactivity. I tried to log in my Cpanel but with no success. I don't understand why, since I used this machine to do so and that my password was saved on my profile. Anyway I tried to log with my user name and pass, but "wrong password or username£" message. Then I updated my password, still doesn't work. What is going on? Can you please re-activate my account...

http://bombaysunshine.pcriot.com

Thank you

Dulume

 

[stpvoice]

Hello,

Your account has been suspended for inactivity. Please note that you must login to the forums at least once every 31 days to keep your account active. Posting is not required.
You can unsuspend yourself from the account panel.

Thanks.

 

[raphaelgrana44]

I would unsuspend myself but I can't log into my Cpanel... I have no idea why, I tried to reset my password but every login fails.

 

[stpvoice]

You need to log into the account panel (https://x10hosting.com/control/login.php) not cPanel. cPanel accounts are disabled when an account is suspended.