account does not exist?

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edupro

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My free hosting account is edupro.exofire.net, which is impossible to open, as it seems that it does not exist. The same with the cpanel.

When I try to open my hosting account there is the following message:
It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

  • An older account was removed as the result of inactivity.
  • A past account has been terminated for breaching our Terms of Service.
  • You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here.

In the same time if I try to open a support ticket I get the message:
Support is currently closed for the server your hosting account is on (). Please visit our forums and read the news.
I didn't read anything helpful for my problem

Could you help me pz
 

descalzo

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There is no hosting account attached to your Forum account.

If your hosting account was suspended before the last migration, it was not moved over. The deadline for restoring such accounts has passed and they have been completely deleted. No backups.
 
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