Account Error

[Jester009]

I am having trouble while linking my cpanel account with the forum account. This is the error I am getting..

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue

Please help, I can't access my account page

Thanks in advance
Jester009

 

[Chris73]

Your cPanel name is linked with your forums account. However it shows as not existing.

If you have not logged into the x10hosting forums for 2 weeks. The account goes into an "Inactivity" suspension.
You the have about 10 days to request that the suspension be lifted. Failing to do so the account automatically gets terminated.
If this is the case you then can use this link http://x10hosting.com/logout and resign up for another account.