I received a email from x10hosting that my site www.k7jep.org was suspended for inactivity. Tried to sign in to unsuspend account and password did not work. Tried to change password and still get "invalid login information provided" message. Tried to leave a service request and the login for the forums which is different from the user name and password used for the website account was also invalid. What is going on?
Account inactivity suspended, password not working
- Thread starter bcarc2
- Start date
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I had to set up this forum account fresh. My first forum account name "bcarc" is also locked out and the password will not reset. I have had a free account there since 06/2010 under the domain www.k7jep.org. The first email was 08/09, the second suspended account email was just 6 hours ago. Account was originally on "starka" them moved to "absolut" server a few months back. Everything was working until 2-3 days ago. Copy of 2nd email pasted below.
-------- Original Message --------
Subject: x10Hosting Hosting Account Suspension
Date: Sat, 10 Aug 2013 19:42:14 +0000
From: x10Hosting Account Services <accounts-noreply@x10hosting.com>
Reply-To: accounts-noreply@x10hosting.com
To: ...
Notice of Account Suspension
This email notification is being sent to inform you that your hosting account has been suspended by x10Hosting's administration due to inactivity.
It is important that you request an unsuspension immediately. Inactive free web hosting accounts are removed from our servers after 14 days.
Please sign into the x10Hosting website for the option to remove the suspension.
The x10Hosting Team
-------- Original Message --------
Subject: x10Hosting Hosting Account Suspension
Date: Sat, 10 Aug 2013 19:42:14 +0000
From: x10Hosting Account Services <accounts-noreply@x10hosting.com>
Reply-To: accounts-noreply@x10hosting.com
To: ...
Notice of Account Suspension
This email notification is being sent to inform you that your hosting account has been suspended by x10Hosting's administration due to inactivity.
It is important that you request an unsuspension immediately. Inactive free web hosting accounts are removed from our servers after 14 days.
Please sign into the x10Hosting website for the option to remove the suspension.
- Your Website: http://k7jep.x10host.com
- Sign In: https://x10hosting.com/sso/login
The x10Hosting Team
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