account is suspended (on Lotus)

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radenko

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Yesterday I got message:

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Your Account is Currently Suspended.
Your hosting account with the username is suspended, access to this account has been disabled. Suspension reason: user transfered to another server.
Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.
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When transfer will be completed ?
When and How to unsuspend account ?
 

radenko

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Yes, but it is for another server (not Lotus) !

Also, in my profile, I can read: Unfortunately this suspension is not able to be resolved automatically. To resolve this suspension please open a support ticket.
 

masshuu

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Lotus is also being moved, as noted by the status page:
http://status.x10hosting.com/
"We have started moving Lotus accounts over to our new setup and hardware. Accounts are being moved with databases with data to follow. There is no risk of lost data with the Lotus move."
 
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