Account linking problem

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hateuguy

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i signed up for an ad-free hosting account yesterday. now when i try to go to the account management page it says

"In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account."

and when i enter my user name it says not found. obviously because my hosting account is ad-free not ad-enhanced

whats the deal?
 

REBEL21

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Hi, hateuguy
I have not a clue about this one, i would recommend that you post a support ticket at:
http://support.x10hosting.com
This also could be a problem that stoli is experincing, corey (the admin) has promied to all member that all errors should be fixed before the new year,
Thanks for choosing x10,
Regards,
Jamie
 

athiwatc

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This is easy it happen to me also.
Just register again !

PS. only do this after you wait 24 hr.
 
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REBEL21

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Hi,
I would not register again as this gives more work to the admins, deleting your old account, if you havent read the news all ready corey promises that he will have all issues fixed before the new year so i recomend that you just wait and dont create a new account,
Regards,
Jamie
 
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