Account may be suspended but not sure

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cultivi

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When I click on account details it says un suspended. When I click on suspension history there says theres a suspension for no reason. I cannot log into the control panel. Any idea whats causing this? I had just linked my forum account with my hosting account.
 

priyaa161

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You have just registered here in the forum and so may be you are suspended for inactivity. Suspension history shows history of suspension and the suspension listed there may be of past and not currently active.

May be admins need some time to fully remove your suspension, or if is automatic then it may be for another reason.
 

cultivi

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Kinda would be surprised if its for inactivity, only registered last night. Don't believe I have anything violating the tos on my site.
 

techairlines

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Kinda would be surprised if its for inactivity, only registered last night. Don't believe I have anything violating the tos on my site.

I'm not sure but it might be a bug with the Account Panel. I have "suspension No reason provided. " in mine also although I am not suspended either.
 

vishal

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When I click on account details it says un suspended. When I click on suspension history there says theres a suspension for no reason. I cannot log into the control panel. Any idea whats causing this? I had just linked my forum account with my hosting account.

You are not suspended. Try login to Cpanel by updating your password from account panel.
Also your site is loading fine for me.
 

cultivi

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Thanks, control panel seems to be working properly now. I think I might of done myself in with the name servers though. I thought "parked" meant you weren't going to use the name server. What I wanted to do was using the name servers to host the site. I couldn't find the name servers till I hit the forums. So I ended up playing around a bit in the control panel with parking, addon domains etc. I believe I removed everything and was going to park the domain to use the x10 name servers (correct me if I am wrong) and when I tried to park it again it said this domain was already set up. It still appears in the drop down selection list but does not appear in the list of parked domains. Is this just something that takes a few days to fix itself?
 

cultivi

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This was the actual error I received when trying to re park.

Error from hooks wrapper: Domain action was not successfully completed [1].
Error: Error from park wrapper: kotor3mmo.com is already configured.

I know DNS usually takes some time to resolve so I am going to give it a couple of days.
 

cultivi

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Well it seems my .com is successfully rerouting to x10 but I still cannot park my domain. I get the following error

Error from hooks wrapper: Domain action was not successfully completed [1].
Error: Error from park wrapper: kotor3mmo.com is already configured.

I had previously had it as a add on domain and removed and and tried to re-add it as a parked domain.

Right now it is directing to

http://x10hosting.com/
 
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Derek

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Possibly an admin has to manually remove those DNS entries.
 

Zubair

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I will Escalate this to staff, They will look into this issue.

Go to https://x10hosting.com/control and access your newly created ticket. There you can talk with admins directly.
 
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