Logged into my account to keep my hosting active per usual and I get a notice that it was removed. It instructed me to continue to "sign-up" and when I do it said there's is already an account? I follow the steps and there's no files and not even my domain is parked there? Any idea what happened?
Account Removed/Suspended?
- Thread starter plasticc
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lylex10h
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If your account is suspended, follow the instructions in https://x10hosting.com/community/threads/account-suspended-find-out-what-to-do-here.180410/
If not, upload your files from your backups.
If not, upload your files from your backups.
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I'm seeing a termination report for username plasticc on 4/10/18; although the original suspension reason isn't visible to me, I do see it terminated after 21 days in suspension, which indicates inactivity. Unfortunately any content on the account was erased when it was terminated; if you have backups, we would recommend restoring from them as lyle indicated, otherwise you'll need to recreate it from scratch.