Account Removed

[adminmin]

Hi,

I've been using this hosting for over more than two years for hosting my website. I hadn't had any problem until now which when I logged in which I do very often suddenly i couldnt access my website and when i tried to login back it said my account mas removed and i should sign up again.

Is the any chance I could get back my websites files?

Thank you

 

[bdistler]

Is the any chance I could get back my websites files?

IF for 30 or more days you did not log-in to the Account Portal at --> [ https://www.x10hosting.com/sso/login ] - your account will be suspended for inactivity - you can (or could have) un-suspend it from within the Account Portal - but if you do NOT un-suspend it within 21 days the computer (system) will terminate it and delete ALL of its files and databases - anytime after the 21 day delay (total 51 days after date of last log-in) - NO backups are made

FTP'ing -:- and cPanel direct logins -:- and logging into the forums -:- and logging into your own website - do not count
all you need to do - and the only way for it to count towards the requirement of x10hosting's Terms of Service (TOS) - is log-in to your account - with no than 30 days after your last log-in - at --> [ https://www.x10hosting.com/sso/login ]