Account Restore

[corkyo466]

Hi,

I have just deleted some of my core X10hosting directories by mistake. I was meant to only delete the contents of my public_html folder, however i didnt realise i was in the top directory and have deleted other folders.

As a result im having issues using the cpanel.

Would it be possible to restore the directory to its default state before i uploaded anything?

website is www.simplystylo.co.uk

EDIT: Apologies i didnt realise my support ticket was posted here. Please ignore this email and use the other thread posted.

 

[vv.bbcc19]

Hi,
Sad thing that you lost files.But any way in the cPanel, go to legacy file manager(just besides file manager0
There in the right you can find a recycle bin kind of icon from where you can restore stuff.
Try it once if it could work for you.

 

[corkyo466]

Hi,

Well i didnt mind losing my website as i was only in the process of installing it so didnt lose much. I was more concerned about losing my original host files that were provided by X10.

Anyway i found the recycle bin but it is empty. However i have noticed that i have a number of folders appeared in my file manager and so im wondering if somebody has managed to restore them from the recycle bin??

EDIT: It seems that my email is not working now. I think this may be as a result of my accidental deletion. I noticed after i deleted the files that my email account in cpanel had gone. I created another and it told me a directory didnt exist (something like etc/simplystylo.co.uk/passwd passwd). I made the folders myself and then tried again and this time recieved an error (something like, jhan or jsan error). I then noticed a bit later on that my email account was there. But it is not working, i have tried to send an email from hotmail and from my website but nothing is being delievered and i get an error from my website saying it 'cant instantiate mail'.


Thanks

Tom