account shifted to another server?

[AceNik]

hello i see my account has been suspended since its been shifted to another server? could you please help me resolve this issue thank you!

 

[Gouri]

hello i see my account has been suspended since its been shifted to another server? could you please help me resolve this issue thank you!

The lotus server is under maintenance. The accounts are copying to new server, Check the status at http://status.x10hosting.com/

 

[AceNik]

hey guys my account still shows suspended, i can access my files n stuff though online, but i cant access my cpanel could you please help me with this thanks!

 

[Livewire]

Should be unsuspended now.

 

[carl6969]

hey guys my account still shows suspended, i can access my files n stuff though online, but i cant access my cpanel could you please help me with this thanks!

I have unsuspended your account.
If you are still having difficulty accessing cPanel try this:

Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.
Note: After this process, password for your client account, cPanel, and forums will become same.
Then try login to cPanel again.

 

[AceNik]

I have unsuspended your account.
If you are still having difficulty accessing cPanel try this:

Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.
Note: After this process, password for your client account, cPanel, and forums will become same.
Then try login to cPanel again.

Should be unsuspended now.

hey thanks guys its all workin fine now, thank you!
you can close this thread now