Account Status: Un-suspended but site is showing otherwise

[xdevhald]

My account status is un-suspended but when I load www.searchflex.org it is showing that it's suspended.

Any reason for this?

 

[descalzo]

Problem: JM shows unsuspended since Sept 20, but going to domain URL gives x10 Suspension Page

Escalating to a Support Ticket.

This will close the thread, but you can follow the Support Ticket by clicking on the yellow bar at top OR by logging onto the Account Management System, https://x10hosting.com/control/login.php