Account still suspended

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apisds

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My account was suspended and I followed the steps on how to unsuspend my account. The page said unsuspend successful but my account is still suspended.

Please help.
 

callumacrae

not alex mac
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I have unsuspended you.

Remember to log in once every 31 days! :D

~Callum
 

apisds

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Thank you.

I thought logging in to my account constitutes as "logging in once a month". I never figured that you have to go to the forums to "login once a month". Thanks again.
 

callumacrae

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Yeah you have to log in to the forums once a month :)

~Callum
 

Brandon

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x10Hosting Terms of Service said:
Accounts found to be inactive are suspended for a 14 day period and then terminated. All data including any type of backup or stored information is removed with the account. To prevent an account from being suspended for inactivity it is required users visit the x10Hosting forums located at http://x10hosting.com/forums at least ONCE every 31 days. Accounts must also have a working website within one week.

I would reread the terms of service again if you missed that.
 
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